Privacy Policy

Privacy Policy for Peppermint Tea Combinations

Introduction

Welcome to https://peppermint-tea-combinations.scoopsurge.com (referred to as “Peppermint Tea Combinations,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data, all in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy describes how your personal data is collected, used, disclosed, and protected when:

  • You register an account with us and use our applications or services.
  • You visit our website(s) linked to this Privacy Policy.
  • You communicate with us via email, phone, text (SMS), or other channels.

Personal Data Collection

We collect various types of personal information from our users, which can include:

  • Account Information: Details such as your user name, registration ID, and account settings.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses for processing transactions.
  • Financial Information: Banking details (if stored) and transaction history for financial services and payments.
  • Purchase Information: Products or services bought from us, order history, and purchase amounts.
  • Mobile Device Identifiers: Unique device IDs, app usage data, and mobile network information.
  • Location Data: Geolocation data provided when you use our location-based services.
  • Feedback: Comments, reviews, ratings, and suggestions submitted to us.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect your accounts.
  • Product Information: Details about products you have viewed or added to your cart on our e-commerce platform.

We collect this data through various methods: user input forms, account registration processes, order forms, surveys, analytics tools, and automated tracking technologies (such as cookies). Additionally, third parties may share personal data with us for specific purposes, respecting their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functions like secure logging in and enabling site navigation.
  • Preference Cookies: They remember your preferences and settings, such as language or color scheme choices.
  • Analytics Cookies: Used by our analytics providers to track user behavior on our sites, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they allow.

Retention and Deletion

We retain personal data only for as long as necessary or permitted under applicable laws. The specific duration depends on the type of data and its purpose:

  • Account Information: Retained while your account is active and for a reasonable period after account termination (for legal, tax, or business continuity reasons).
  • Payment and Financial Data: Secured for as long as needed to complete transactions and resolve any disputes, plus additional periods required by law.
  • Order History: Typically kept for 7 years post-purchase for record-keeping and customer service purposes.
  • Analytics and Performance Data: Aggregated and anonymized data may be stored indefinitely for analytical and statistical purposes.

When personal data is no longer needed, we securely delete or anonymize it unless required to maintain a record by law.

Your Rights

Depending on your location, you have specific rights regarding your personal information:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data, except under certain circumstances.
  • Restriction: Limiting our use of your data in specific situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and having it transferred to another controller.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights or if you have any concerns, please contact our Data Protection Officer using the details provided in the “Contact Us” section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified on our website, and revised policy versions will be posted here. We encourage you to review this page periodically for updates.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, or if you wish to exercise your data rights, please contact us: